Why Customers Choose Reglaze Glasses Direct Again And Again
When it comes to updating your glasses, trust matters.
Anyone can claim to offer quality lenses, competitive prices and fast turnaround times. What really sets a company apart is what happens after the first order.
At Reglaze Glasses Direct, many of our customers return to us again and again. Some have used our service for years. Others trust us with every prescription change, spare pair, reading glasses or sunglasses they own.
We're incredibly proud of the loyalty our customers show us and the thousands of positive reviews we've received over the years.
A Service Customers Return To
One of the comments we see most often in our reviews is:
"I've used them before."
Customers regularly tell us:
- This is my second, third or even fifth order
- I've been using Reglaze Glasses Direct for years
- I've already sent another pair
- My family uses the service too
- I wouldn't go anywhere else
- That level of loyalty is something we never take for granted.
Many customers first discover us when they need a new prescription in an existing pair of glasses. Once they see the quality of the finished lenses and experience our service, they return for sunglasses, reading glasses, spare pairs and future prescription updates.
Keep The Frames You Love
One of the biggest reasons customers choose reglazing is simple.
They love their frames.
Whether it's a favourite pair of designer glasses, comfortable everyday frames that fit perfectly, or sunglasses that are no longer available, replacing lenses often makes far more sense than replacing the entire pair.
Reglazing allows you to keep the frames you already know and love while benefiting from an up to date prescription and modern lens technology.
Many of our customers tell us they are delighted to continue wearing frames they thought they would have to replace.
Excellent Value Without Compromising Quality
Customers frequently tell us they are surprised by the quality of the finished lenses, especially when compared to the prices charged by many high street opticians.
By specialising in reglazing and lens replacement, we're able to offer exceptional value while maintaining high standards of workmanship and customer care.
Our goal has always been simple:
Provide high quality lenses, professional service and honest pricing.
The result is a service that thousands of customers trust with their glasses.
Real People, Real Support
Ordering glasses online can sometimes feel daunting, especially if you've never used a reglazing service before.
That's why we're always happy to help.
Whether you have questions about your prescription, lens options, frame suitability or the ordering process itself, our team is available to provide advice and guidance.
Many reviews mention the personal service they received from our staff, whether by phone or email, and how reassuring it was to speak to knowledgeable people who genuinely wanted to help.
We believe customer service still matters.
Simple, Straightforward And Convenient
We've worked hard to make the reglazing process as easy as possible.
- Choose your lenses online.
- Upload your prescription.
- Send us your glasses.
- We fit your new lenses.
- Your glasses are returned ready to wear.
Customers regularly describe the process as:
- Easy
- Straightforward
- Hassle free
- Quick
- Efficient
From order updates to delivery notifications, we keep customers informed every step of the way.
Better For Your Wallet And Better For The Environment
Reglazing isn't just a cost effective alternative to buying new glasses.
It's also a more sustainable choice.
Every year, countless perfectly good frames are discarded simply because the prescription has changed.
By replacing the lenses instead of replacing the entire pair, customers can continue enjoying their favourite frames while reducing unnecessary waste.
It's one of the reasons so many environmentally conscious customers choose reglazing.
What Our Customers Say
"I've used them several times now and would definitely use them again."
"Customer service second to none."
"I've been a customer for years."
"A fraction of the cost of replacing my glasses."
"Wouldn't use a high street optician anymore."
"Always reliable and professional."
"The quality is every bit as good as the high street."
"I've already placed another order."
Thank You
To every customer who has trusted us with their glasses over the years, thank you.
Whether you've used us once or ten times, your support, recommendations and reviews have helped make Reglaze Glasses Direct one of the UK's most trusted reglazing specialists.
We look forward to helping you keep your favourite frames for many years to come.
Link to ur Feefo Reviews








